Frequently Asked Questions

Posters (13)

Can I get a physical frame?

We do not currently offer physical frames. Our posters are all sized to fit today’s most common frame sizes, so should you choose to surf the web or local frame suppliers for the ideal frame dimensions, your search will be easy.

GF Mobile looks different than GF Desktop. Why?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. Our programming team is working to feature the full creation experience on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Can I customize my merch on Mobile Site?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. We are working to feature this on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

What’s the difference between an Art Print and Poster?

Giclee Art Prints are museum-quality, cotton prints that are much thicker than our Posters. Our matte Art Prints are higher in paper quality, and are generally made for framing and high-end decor displays. Posters are satin paper that has a glossy finish. The 8 mm, durable poster material is comparable to the posters found at movie theater displays. FOR MORE INFO, SEE FULL PRODUCT DESCRIPTIONS BELOW: Our featured giclee Art Print is made from 100% cotton. The museum-quality paper has a high white finish, matte coating, and a silky smooth surface.

FEATURES & BENEFITS:

  • Giclee Print
  • Matte Finish
  • High White
  • Archival inks – Acid and Lignin Free
  • Aqueous Pigment
  • Excellent Colour Gamut
  • Recyclable

Our 8 mm satin Poster paper ensures brilliant color definition and high-definition sharpness. The glossy poster shines on any wall it adorns.

FEATURES & BENEFITS:

  • Brilliant color saturation
  • High-definition sharpness
  • Manufactured according to the ISO international standard for environmental management systems
  • Recyclable

Will my Poster, Art Print, or Canvas handle Signatures/Sharpies?

We understand that many fans purchase Ginder Factory Prints for signatures at Trade Shows and Conventions. That’s why all of our products are suitable for Sharpies and Permanent Markers. You can, indeed, use a Sharpie/Permanent Marker on our Posters, Art Prints, and Canvases. Please allow 5-10 seconds of dry time before touching any marks on your products.

Are your Monster Hunter posters sized for framing?

You bet. All Monster Hunter poster sizes offered fit common framing options. 

Once I receive my poster, how do I flatten it?

We recommend that after removing your new poster from its packaging, follow these easy steps:
  1. Lay your poster on a flat, clean surface. We recommend laying it so that the poster image faces up.
  2. Smooth out the poster and place weights (i.e. books, paper weights) on the corners and in the center of your poster for 2 to 4 hours.
  3. Remove the weights and hang your stylish poster.

Can I put my poster outside?

We do not recommend hanging your posters outdoors. Although our posters feature excellent durability, we cannot guarantee your poster will withstand what Mother Nature has in store.

What are your posters made of?

Our posters are made from latex-saturated, wet-strength paper. Designed specifically for theater poster art, the durable, glossy material will shine wherever it hangs.

Is my poster recyclable?

Yes. Although we hope you hang onto your custom poster, our latex-saturated paper is recyclable.

How should I hang my poster?

Before hanging your poster, make sure your poster is flat. See the easy flattening steps below:
  1. Lay your poster on a flat, clean surface. We recommend laying it so that the poster image faces up.
  2. Smooth out the poster by placing weights (i.e. books, paper weights) on the corners and in the center of your poster. Keep the weights like this for 2 to 4 hours.
  1. Remove the weights and hang your stylish poster.
Once flat, we recommend the following steps to hang your poster:
  1. Choose your poster-hanging method. We recommend using 3M Sticky Poster Tabs or Command Poster Strips (except if you are hanging your poster on wallpaper). These inexpensive adhesive solutions will leave no damage to your walls and will only minimally mark up the back of your poster.
Thumb tacks are the most reliable way to keep the poster from falling, but they will ultimately put holes in both your poster and wall. You can use blue poster putty, but grease marks will likely be left on the wall. Double-sided tape will not mark the wall, but will damage the poster when you remove it.  
  1. Wash your Hands. Everyday grease and grime on your finger tips may mark up your walls or poster print.
  2. Clean the wall. If you are using an adhesive, clean the wall where you will hang your poster; we recommend applying rubbing alcohol to a cotton swab or paper towel to remove any dirty or greasy marks that may affect the wall’s adhesive quality. Let the affected areas dry for a few minutes.
  1. Mark your Spot. Pick an exact location on the wall to hang your poster. We recommend using a T square or ruler to frame where you want the corners of your poster to go. Use a pencil to make tiny marks to keep the spot. 5. Prepare your poster. If you are using adhesive strips, attach them to each corner. We recommend adding a few additional strips along the edges of the poster, especially if you have a M, L, or XL poster. The more strips, the less likely the poster will fall. Don’t remove the backing quite yet. The same application process applies if you are using double-sided tape. Be careful not to touch your vulnerable tape; the more finger prints, the less adhesive quality.
  If you are using blue sticky putty, put small dabs of it on each corner and in the middle of each side. If you are using thumb tacks, this step does not apply.  
  1. Hang your poster. Line up your poster with your pencil marks. If you are using adhesive strips, remove the backing from the tabs and press the sticky area against the wall, top to bottom. This process also applies for double-sided tape.
If you are using putty, press the spots where the putty is from top to bottom. If you are using thumb tacks, line up the poster with the pencil marks and tack the poster up, top corners first, then the bottom.

What’s the best way to bring my poster with me if I move?

Begin by carefully removing any wall adhesives before handling the poster. Position your poster so that the blank, white side is facing up; this will avoid any unknown damages to the poster image during the moving process. Carefully roll your poster, starting loose and then tightening as you move half-way through the process. We recommend using two rubber bands (one at both ends) so that the bands grip the poster securely. Be careful not to secure the bands too tight, as poster creasing may occur. No matter what situation arises, please use tender, love, and care with your poster.

What’s the best way to clean my poster?

We recommend applying a dry or damp cloth (water only) to any areas exposed to dirt/grease over time. Be careful not to use too much water if you choose to dampen the cloth. Also, be sure to avoid solvents like Windex, bleach, or Magic Erasers as they can potentially damage your poster. We also cannot guarantee our products will positively react to de-acidifying sprays.

Canvases (10)

What are your Canvases made of?

Hand-stretched and wood-mounted, our environmentally-responsible canvases are printed on poly-cotton canvas that features traditional acrylic “gesso” coating and a high-gloss finish. Our latex-based ink displays incredible color quality and includes zero hazardous solvents.

Can I put my canvas outside?

We do not recommend hanging your Canvas outdoors. Although our poly-cotton Canvases feature exceptional durability and ink quality, we cannot guarantee your Canvas will withstand what Mother Nature has in store.

Are your Canvases environmentally responsible?

Yes, our canvases are printed with latex-based ink that includes zero hazardous environmental solvents. Although we hope you hang your canvas for years to come, our wood-backed canvas frames are biodegradable, and our poly-cotton canvas material is recyclable. Ginder Factory is continuing to evolve its environmentally conscious product line and discover new, green ways to produce and deliver our products.

How do I use the Wall Buddies?

  Wall Buddy instructions     You will find your Wall Buddies instructions stuck to the back of your package upon delivery. If you misplace the sticker, please use the following instructions:
  1. Place the framed piece over the WallBuddie hooks.
  2. With a slight lifting motion slide the frame to left or right to make any minor adjustments necessary to level the frame. NOTE: With wallbuddies the hook and nail do not have to be exactly parallel. The patented saw tooth design will correct the varience.
    1. For exact placement, find the center arrow on left & right Wallbuddie. Determine wall height. Pound in WB hook & nail provided with frame. Hang picture.

How can I clean my canvas?

We recommend dusting the canvas with a dry cloth or feather duster. If your canvas needs a deeper cleaning, use a lint-free, clean damp cloth with warm water and gently rub the affected areas. Be careful not to use excessive water or any cleaning products/solvents as they may damage the material.

How do I protect my canvas?

We recommend avoiding any areas in your living space that will put your canvas in direct sunlight. Over time, direct sunlight can cause a slight fade in ink quality. Soft lit areas are the most optimal location for canvases. Also, canvas material is not weatherproof and should be kept indoors away from high humidity and moisture.

How are the Canvases wrapped?

Our Canvases feature a Gallery Wrap finish with the edges mirrored to your custom image.  That means images with a frame will mirror the frame around the edges, while those without will mirror the edges of the image itself.

GF Mobile looks different than GF Desktop. Why?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. Our programming team is working to feature the full creation experience on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Can I customize my merch on Mobile Site?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. We are working to feature this on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Will my Poster, Art Print, or Canvas handle Signatures/Sharpies?

We understand that many fans purchase Ginder Factory Prints for signatures at Trade Shows and Conventions. That’s why all of our products are suitable for Sharpies and Permanent Markers. You can, indeed, use a Sharpie/Permanent Marker on our Posters, Art Prints, and Canvases. Please allow 5-10 seconds of dry time before touching any marks on your products.

Product Creation (7)

Do I need to customize my image?

You can create your product however you like: whether that’s adding all of our customizable features or none at all.

Is there a certain product creation order I have to follow?

Our Customization interface lets you dictate how you’d like to create your product. You can start by designing your image, then selecting your product and subsequent size; or, you can select your product, and then design it based on what the end-product will be. Products must be selected before any size offerings will be presented.

How can I keep track of what I’m creating?

Look to the product description box, located to the right of your Image. This will keep track of all of your product features during the creation process. After you’ve pressed “Add to Cart” and you’ve entered your Cart, you will see a Custom Product Image accompanied with all product descriptors i.e. “Poster” “36×24”, etc. to ensure you know exactly what you’re about to purchase. Once your order has been processed, we will also send you a Confirmation Email detailing these product descriptors.

Do customization options cost more money?

With Miramax Create, there are no additional charges for custom features. No matter how many customization options are added, the product price will remain the same.

GF Mobile looks different than GF Desktop. Why?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. Our programming team is working to feature the full creation experience on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Can I customize my merch on Mobile Site?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. We are working to feature this on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Can I customize my own Monster Hunter merchandise?

As the Tribe Called Quest once said, “Yes you can.”

Jump to a laptop, tablet or desktop computer to fully customize your merchandise: select your monster and color to create the ultimate MH swag.

If you are using a phone, you can select from all designs and products, but cannot fully customize your merchandise. We’re working on getting Ginder Factory Mobile fully customizable!

Art Prints (12)

How are Art Prints shipped?

Ginder Factory Art Prints are rolled in a 3″ Heavy-Duty Tube. They are wrapped with protective newsprint material to ensure a safe journey through UPS.

What is the quality of Art Print ‘archival’ inks?

Unlike lithographs and serigraphs, giclee prints have undergone extensive third party fade testing. While the predicted display life depends on many variables, giclee prints made with archival pigmented inks are estimated to last over 80 years without noticeable fading. All of our testing information comes from independent testing labs and from the manufacturers of the materials we use.

What’s the difference between an Art Print and Poster?

Giclee Art Prints are museum-quality, cotton prints that are much thicker than our Posters. Our matte Art Prints are higher in paper quality, and are generally made for framing and high-end decor displays. Posters are satin paper that has a glossy finish. The 8 mm, durable poster material is comparable to the posters found at movie theater displays. FOR MORE INFO, SEE FULL PRODUCT DESCRIPTIONS BELOW: Our featured giclee Art Print is made from 100% cotton. The museum-quality paper has a high white finish, matte coating, and a silky smooth surface.

FEATURES & BENEFITS:

  • Giclee Print
  • Matte Finish
  • High White
  • Archival inks – Acid and Lignin Free
  • Aqueous Pigment
  • Excellent Colour Gamut
  • Recyclable

Our 8 mm satin Poster paper ensures brilliant color definition and high-definition sharpness. The glossy poster shines on any wall it adorns.

FEATURES & BENEFITS:

  • Brilliant color saturation
  • High-definition sharpness
  • Manufactured according to the ISO international standard for environmental management systems
  • Recyclable

What is your Art Print printing process?

A great giclee print begins with a great image. Our first priority is to accurately capture your original artwork. We use the highest quality digital scanning backs from Phase One to achieve the best possible color accuracy, contrast and sharpness. Digital enhancement, color correction and setup work are performed with the latest imaging technology. Giclee prints are then produced on our state-of-the-art Epson Stylus Pro printers, using an eight color pigmentation process with 100% archival inks and substrates.

What are your Art Prints made of?

Our featured giclee Art Print is made from 100% cotton. The museum-quality paper has a high white finish, matte coating, and a silky smooth surface.

FEATURES & BENEFITS:

  • Giclee Print
  • Matte Finish
  • High White
  • Archival inks – Acid and Lignin Free
  • Aqueous Pigment
  • Excellent Colour Gamut
  • Recyclable

What is a Giclee Print?

Giclee printing is currently the highest quality standard for printing single or limited edition prints. The term “giclee” (pronounced “ZHEE-CLAY”) is a French word meaning “to spray.” Giclee prints are created by spraying millions of droplets of ink onto archival fine-art substrates. The word “giclee,” as a fine-art term, has come to be associated with prints using fade-resistant archival pigmented inks printed on archival substrates by professional inkjet printers. Giclee prints represent the highest evolution in printmaking technology. The giclee printing process provides better color accuracy and richer depth of color than other means of art reproduction possible.

GF Mobile looks different than GF Desktop. Why?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. Our programming team is working to feature the full creation experience on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Can I customize my merch on Mobile Site?

Currently Ginder Factory only offers the full customization experience on a Desktop/Laptop.  Be sure to use your laptop or desktop computer if you want the full creation experience. We are working to feature this on our Mobile Site in the future! For more on the Laptop/Desktop version, please go to ginderfactory.com/create

Are Art Prints susceptible to damage i.e. scratches?

Like any fine art print, please be careful with your purchase. Although the cotton material is thick and durable, a lack of tender love and care (TLC, if you will) can ultimately result in unwanted damage. The matte coating makes for a high-end finish; that being said, be careful with your fingers and nails when touching the ink surface of the giclee Art Print so as to avoid unwanted scratches.

Will my Poster, Art Print, or Canvas handle Signatures/Sharpies?

We understand that many fans purchase Ginder Factory Prints for signatures at Trade Shows and Conventions. That’s why all of our products are suitable for Sharpies and Permanent Markers. You can, indeed, use a Sharpie/Permanent Marker on our Posters, Art Prints, and Canvases. Please allow 5-10 seconds of dry time before touching any marks on your products.

What are Monster Hunter Mini Art Prints made of?

Our featured giclee Art Print is made from 100% cotton. The museum-quality paper has a high white finish, matte coating, and a silky smooth surface. 

The color on these cute MH Monsters will pop right off your wall.

FEATURES & BENEFITS:

  • Giclee Print
  • Matte Finish
  • High White
  • Archival inks – Acid and Lignin Free
  • Aqueous Pigment
  • Excellent Colour Gamut
  • Recyclable

Are your Monster Hunter art prints sized for framing?

You bet. All of our Monster Hunter art print sizes offered fit common framing sizes. 

Shipping (2)

Does Ginder Factory have International Shipping?

Our licensing & shipping capabilities are strictly to North America, i.e. United States, Canada & Mexico. We promise we’re trying to expand all over the world, but all these cool brands want us to be their domestic (N. America) licensees. So we’re all, “Okay.” 

We have to keep it within North America or we face a possible bitch slapping by the hand of the law– and most importantly, our awesome licensed partners. Which, although sometimes tempting, we realize is best to avoid.  

What’s Ginder Factory’s Processing Time?

You’ll get your goods within 5-10 business days from the day you bought it. We don’t keep an inventory, so all your custom creations are made to order. Which is pretty cool. Unless you order on mobile. Which is still cool. 

We batch all the orders together for one eco-conscious weekly print, so even if you do order on mobile, you’ll be batched with all the other cool humans who ordered on desktop. Think of it as a group of friends all leaving for vacation together from a Chicagoland warehouse at the same time. Doesn’t that sound nice? 

Either way, we’ll send you a Ship Confirmation email including your USPS Tracking Number when it’s en route. 

If you’re all, “I have a question about my order”, hit us up at info@ginderfactory.com. We don’t bite. 

Vinyl Stickers (5)

Will Monster Hunter Stickers damage my device?

Oh hell no. 

Our stickers are made of high-grade vinyl and are very easy to apply and remove. Hell, they won’t even leave any damage to your device. They are laminated to give them a clean, glossy finish, as well as repel water and other stain causing agents.Talk about the bee’s knees.

FEATURES & BENEFITS:

  • Laminated with a low-tep UV coating
  • Easy to apply
  • Easy to remove

What Monster Hunter Stickers sizes will fit on my 3DS?

All 2.5″ Vinyl Stickers and Sticker Packs will fit on your 3DS.

Our stickers are made of high-grade vinyl and are very easy to apply and remove. Hell, they won’t even leave any damage to your 3DS or device. They are laminated to give them a clean, glossy finish, as well as repel water and other stain causing agents. Talk about the bee’s knees.

FEATURES & BENEFITS:

  • Laminated with a low-temp UV coating
  • Easy to apply
  • Easy to remove

What’s the difference: Monster Hunter Stickers vs. Sticker Pack?

Monster Hunter Stickers are sold individually, ranging in sizing options.

Sticker Packs are a collection of 4-5 stickers packaged together. On a tablet/laptop/desktop, you can create your very own sticker pack to mix and match the monsters you want! 

There’s no right or wrong here, just have fun and pick as many monsters as you want!

What are your Vinyl Stickers made of?

Our stickers are made of high-grade vinyl and are very easy to apply and remove. Hell, they won’t even leave any damage to your device. They are laminated to give them a clean, glossy finish, as well as repel water and other stain causing agents.Talk about the bee’s knees.

FEATURES & BENEFITS:

  • Laminated with a low-tep UV coating
  • Easy to apply
  • Easy to remove

How do you ship your Vinyl Stickers?

We ship all our Vinyl Stickers in a protective Padded Envelope, secured with two cardboard pads. You’re gonna love it.  

 
 

T Shirts and Tank Tops (3)

How long have you been making Monster Hunter Shirts and Tank Tops?

If you’re wondering why you haven’t seen our shirts before, don’t fret: it’s because they’re brand new.

Ginder Factory began offering Officially Licensed T Shirts and Tank Tops in July 2016. Stay tuned for new designs and apparel options!

What are your Monster Hunter Shirts and Tank Tops made of?

Our Bella + Canvas unisex tees and tanks feature the following:

  • 100% combed and ringspun cotton
  • Side seams, retail fit
  • Shoulder to shoulder taping
  • Unisex sizing

Proudly printed in Chicago, IL. Ginder Factory ® Mt. Prospect, IL.

How do you ship your Monster Hunter Shirts and Tank Tops?

T Shirts and Tank Tops are shipped in protective plastic poly mailers (talk about a tongue twister). 

T Shirts and Tank Tops will always ship separately from Posters, Art Prints, Stickers, etc. So if you order a T Shirt and, say, a Sticker Pack, you will receive two separate packages: 1 with your T Shirt, and 1 with your Sticker Pack.

Don’t worry: you will only have to pay one shipping charge. Just don’t be surprised or scared when you get half of your order before the other half. It’ll be there before you know it!